Ensuring the authenticity of logistics companies is important, especially with the increase in scams we have seen in the industry over the past few years. Chain offers workspaces a way to get verified to enhance trust and security on our platform. In this article, we will talk about the verification process.
Verification Process
Purpose of Verification: Verification on Chain aims to establish the authenticity of carriers. It ensures that the carriers using the platform are who they claim to be, thereby enhancing trust among users.
Email Verification: The core of the verification process involves confirming that the carrier's email address matches the one on file with the Federal Motor Carrier Safety Administration (FMCSA) by sending a verification code to the email address on file. This step is crucial in validating the identity of the carrier.
Verification Indicators
Blue Verified Icon: Once a user's email address is verified, their profile will display a blue verified icon. This icon serves as a visual confirmation of the carrier's verified status and is a symbol of trust and reliability on the platform.
Orange Unverified Icon: Users who have not yet completed the verification process, or whose details do not match with FMCSA records, will have an orange unverified icon displayed on their profile. This indicator signifies that the user has either not completed the verification process or there were discrepancies in the verification attempt.
Importance of Verification
Enhancing Trust: The verification process plays a critical role in building trust within the Chain professional community. Users can interact with verified companies with greater confidence, knowing that their identity has been authenticated.
Security Measures: Verification acts as a fundamental security measure, reducing the risk of fraudulent activities and ensuring that only legitimate carriers and brokers are active on the platform.
Streamlining Operations: Verified carriers and brokers are likely to experience smoother and quicker transaction processes, as their verified status immediately establishes their credibility.
Completing the Verification Process
Initiating Verification: Users can initiate the verification process by providing their email address, which will then be cross-referenced with the FMCSA database.
