Chain, Inc.

This page explains how Autopilot static rules work and when to use them. It reflects exactly what was covered in recent customer calls.

Autopilot Static Rules

Automate repetitive check calls, improve visibility, and stay on top of high-maintenance loads.

Autopilot explained for freight brokers

Configure rules for automated carrier outreach and shipment updates

Getting Started with Autopilot Rules

Filter when a rule should run by setting specific shipment criteria.

Using Conditions

Define what the system should do when a rule is triggered and all conditions are met.

Defining Actions

Define when your rule should run based on time, shipment milestones, or live conditions.

Setting Triggers

Set up advanced logic to automate updates, reminders, and workflows around your shipments.

Creating Custom Rules & Editing Autopilot Templates

Quick-start tracking & check-call SOP for Autopilot AI—built from customer feedback and proven in live operations.

Template Tracking SOP

Annalise Davis

Param

API Docs

Logistics 101

Find answers and get help from Intercom Support and Community Experts

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