Skip to main content

Troubleshooting Data to McLeod

Written by Param
Updated over 2 weeks ago

Loads are not progressing in McLeod on arrival and departures

In the Freight Matching Control, you must select Auto dispatch. This can be done like this:

  • Begin by setting up a vendor login id and password in Sys Admin > Brokerage > Freight Matching > Freight Matching Control
    ​

    mcleod freight matching control menu
  • Under the User Access, make sure Auto dispatch is selected

  • Sometimes this requires a reset to the external server for the change to take place. This will enable loads to progress as Chain sends arrival/departure statuses for stops.

Did this answer your question?