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Troubleshooting Data to McLeod

Written by Param

Loads are not progressing in McLeod on arrival and departures

In the Freight Matching Control, you must select Auto dispatch. This can be done like this:

  • Begin by setting up a vendor login id and password in Sys Admin > Brokerage > Freight Matching > Freight Matching Control
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    mcleod freight matching control menu
  • Under the User Access, make sure Auto dispatch is selected

  • Sometimes this requires a reset to the external server for the change to take place. This will enable loads to progress as Chain sends arrival/departure statuses for stops.

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