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Integration Workflow

Param avatar
Written by Param
Updated over a month ago

  • Upon any location:

    • TBD

  • Upon tracking statuses

    • TBD

  • Upon origin ETA

    • Update the Pickup ETA (Date & Time) field

    • Note: A shipment must be in Dispatched status prior to Chain being able to update origin arrival and changing the status to At Shipper.

  • Upon origin arrival

    • Change the shipment status as At Shipper

      • Note: A shipment must be in Dispatched status prior to Chain being able to update origin arrival and changing the status to At Shipper.

    • Update the stop ARRIVED fields

  • Upon origin departure

    • Change the shipment status as En Route

    • Update the stop DEPARTED fields

  • Upon origin ETA

    • Update the Delivery ETA (Date & Time) field

  • Upon destination arrival

    • Change the shipment status as At Receiver

    • Update the stop ARRIVED fields

  • Upon destination departure

    • Update the stop DEPARTED fields

    • Chain does not mark shipment statuses as Delivered on destination departure.

      • This can be done if required, but most customers like to control marking loads delivered.

NOTE: Any of the above is HIGHLY configurable and can even be done based on certain load fields or conditions. Your implementation rep will work with you on what you want and don't want.

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