Connect your loads to Chain to keep important information synced. This app:
Sync loads from Turvo automatically
Start tracking shipments without manual setup
Power AI workflows using real-time Turvo data
You only need to complete one short setup step to grant Chain access.
What you'll need
Super Admin access in Turvo.
(If you’re not a Super Admin, please forward this guide to someone who is.)
What you need to do
To connect Turvo with Chain, there is one required setup step you’ll complete in Turvo: creating an API user. After that, Chain handles the remaining integration and configuration.
Note: Only Super Admins in Turvo can perform these steps
Step 1: Create a Turvo API User for Chain
This step gives Chain secure access to your Turvo account so we can complete the integration on your behalf.
Log in to Turvo as a Super Admin
Go to the Admin Console
Under User Management, select Users
Create a new user with Admin permissions
Name:
Chain API UserTitle:
Chain API UserEmail:
integrations+YourCompanyName@trychain.comu(Use your actual company name in place of
YourCompanyName.)
Click on the "Create" button
After you complete this step
That’s it — no further action is required from your side.
Once the API user is created:
Chain receives an email with the access credentials
Our team completes:
API configuration
App enablement
Data sync
Webhook setup
Loads will begin flowing into Chain automatically
If you’d like, you can notify your Customer Delivery Manager once this step is done so we can proceed immediately.
Need help?
If you’re unsure whether you have Super Admin access, or if you run into issues creating the user, reach out to your Chain contact and we’ll help coordinate.